The ETA on ordered goods may take between 1 weeks, to 2 months, depending on the shipping methods chosen. For example, sea freight items may take up to 2 months, while air freight items may take from 1 week to 3 weeks.

Sometimes, emails goes to SPAM, so also check your SPAM(JUNK) mails. If you haven't receive any email from us email us at support pierrego com.

Tracking information is usually dispatched after a product has been processed for delivery. This can take between 1-8 days. After processing, your item will then be dispatched (Shipped), to which then, tracking information will be automatically sent to the email address that we received,.

Please make sure you are using Windows PC to extract ZIP file.